The Easiest Way
The easiest way to contact me is by text at 216-264-0322. Email is the second easiest way at email@example.com. Phone is perhaps the hardest way – 216-264-0322.
Now Why is that Allen?
This firm is aiming to serve primarily individuals who would otherwise not be able to afford an attorney but are not eligible for legal aid. Overall I effectively charge about 1/3 of the rate that others would charge. As such there is no regular staff other than me. Given that I am in the office about 25% of the day I have limited time to answer the phone. I do get text and email more quickly and I do have more time during the day to answer that.
I understand the inconvenience of that, but to solve it effectively I would need to hire staff and as a result raise rates. There are plenty of other options out there if the phones are an issue. However, for me, and I believe my clients, the best solution is to keep the rates affordable. I do try to answer text within the day and phone calls within 24 hours.